Privacy policy.

Privacy Policy for Sustainable Processing Solutions LLC

Effective Date: October 2025

1. Introduction

Welcome to Sustainable Processing Solutions LLC (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, including through our website (http://www.sustainableprocessingsolutionsllc.com) and our SMS/text messaging services.

2. Information We Collect

We may collect personal information that you voluntarily provide when you contact us, request services, or interact with us. This may include:

  • Contact information: name, phone number, email address

  • Service information: details about your processing requests, appointments, or pickup/delivery needs

  • Communications data: messages, texts, or call records between you and us

  • Technical data: IP address, browser type, and usage data when you visit our website

  • Payment or billing information (if applicable)

3. How We Use Your Information

We use your information for purposes including:

  • Scheduling, confirming, and coordinating services

  • Sending SMS/text messages strictly related to service logistics, such as confirmations, updates, and completion notices

  • Responding to inquiries and providing customer support

  • Maintaining and improving our operations and website

  • Complying with legal obligations

  • All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not send marketing or promotional messages by text message. Promotional information about our services may instead be shared through our social media pages, including Facebook and Instagram.

4. Legal Basis for Text Messaging (TCPA Compliance)

By providing your phone number, you consent to receive SMS/text messages from us solely for service-related communication. Message and data rates may apply. You can opt out at any time by replying “STOP” to any message or by contacting us directly at 989-236-3133. Consent is not a condition of purchase or service.

5. Disclosure of Your Information

We do not sell your personal information. We may share your information only with:

  • Contractors or service providers assisting with operations or delivery

  • Legal or regulatory authorities if required by law

  • Successors or purchasers in the event of a sale or merger (with confidentiality protections)

6. Security

We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

  • Opt-Out of SMS/Text Messages: Reply “STOP” or contact 989-236-3133 to revoke your consent.

  • Access or Correction: You may request access to or correction of your information.

  • Deletion: You may request deletion of your information unless retention is required by law.

  • Withdraw Consent: You may withdraw consent for communications at any time.

8. Retention of Data

We retain personal information only as long as needed for business, legal, or compliance purposes. After that, it is securely deleted or anonymized.

9. Children’s Privacy

We do not knowingly collect personal information from children under the age of 16. If we learn that such information has been collected, it will be promptly deleted.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.

11. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or your personal information, please contact:

Sustainable Processing Solutions LLC
Email: service@sustainableprocessingsolutionsllc.com
Phone: 989-236-3133
Website: http://www.sustainableprocessingsolutionsllc.com